Induction Loops and Your Business/Organisation - Are They In Working Order?

Induction loop systems are vital for many people, who rely on them to hear better when they are in public places, at work or travelling. Induction loops have become the norm for people who experience hearing loss and are expected in many of the places they use every day. So when an induction loop isn’t available or it’s not in working order, this can cause some significant issues.

Ensuring your induction loop system is in proper working order helps ensure those who need them can use them when needed. It also helps ensure you operate an accessible space, providing a better service for all.

Here we’ll discuss the ways you can check your induction loops are working as they should, and what you can do to maintain them.

What are induction loops?

Induction loops, also known as hearing loops or audio-frequency induction loops (AFILs), are a type of assistive listening system that helps individuals with hearing aids or cochlear implants to hear more clearly. They work by transmitting sound directly to hearing aids fitted with a telecoil (T-coil), cutting out background noise and enhancing the clarity of speech and audio. This technology is widely used in public places such as theatres, cinemas, places of worship, conference rooms, and public transport hubs to provide better access to audio information for those with hearing impairments.

How many people benefit from induction loops in the UK?

In the UK, approximately 11 million people are living with hearing loss, which equates to about one in six of the population. Of these, around two million people use hearing aids. For hearing aid wearers, induction loop systems can significantly enhance the hearing experience, enabling them to participate more fully in social, professional, and cultural activities. With the ageing population, the number of individuals who can benefit from induction loops is expected to rise, making these systems increasingly vital.

Why are induction loop systems important for businesses and organisations?

Induction loops are incredibly important for businesses and organisations aiming to be inclusive and accessible. By installing and maintaining these systems, businesses can:

Compliance with the Equality Act 2010

The Equality Act requires businesses to make reasonable adjustments to ensure that people with disabilities are not disadvantaged. Providing an induction loop is one of the ways you can provide more accessible facilities to visitors experiencing hearing loss.

Enhance customer experience

Providing clear audio for hearing aid users improves their experience, potentially increasing customer loyalty and attracting a broader clientele.

Improve employee engagement

For businesses employing individuals with hearing impairments, induction loops ensure that meetings, training sessions, and everyday communications are accessible, making your work environment more inclusive.

Promote social responsibility

Demonstrating a commitment to accessibility can enhance an organisation’s reputation as a socially responsible body. As one of the simpler adjustments you can make, having induction loops located at your premises can help a lot of people.

Induction loop testing - what you need to know

With induction loops being such a vital piece of technology for many UK businesses and organisations, it’s important to ensure yours are in working order. Regular induction loop testing is the best way to ensure your technology stays in safe working order.

What does induction loop testing involve?

Induction loop testing is a comprehensive process that ensures the system is functioning correctly and providing clear audio transmission. The testing typically involves:

·         Visual inspection of the buttons and connections - checking for function and cracks that may be infection control risks

·         All leads are checked to ensure no bare wires are visible

·         Switch on the device and ensure it has functionality

·         Record make, model and serial number on PDA

·         Record deterioration of the device, including any replacement parts that will be required

·         Live signal ‘listening’ test is conducted to confirm that the equipment is suitable for use for the intended purpose

·         Assign a unique ID number and barcode to the device that will stay with the device throughout its life

·         Field strength and frequency response testing to record a measurement of the background electrical noise taken, ensuring the reading is no greater than -27dB

·         The device is then turned back on and the correct functioning of the induction loop system is confirmed by the engineer by observing noise from the microphone in headphones

·         Where possible the drive control on the amplifier is adjusted so the reading peaks to 0dB

·         Check for loose electrical connections

·         Electrical safety test conforming to IEC 62353

·         Ensure device is clearly labelled with the appropriate label, either pass or fail and the site contact notified of any fails

How often should induction loops be tested?

Induction loops should be tested regularly to ensure they remain in good working order. It is recommended that businesses and organisations conduct:

Annual professional testing

Engage a professional service to perform a thorough assessment and maintenance.

Monthly checks

Conduct simple checks, such as visual inspections and user feedback, to identify any immediate issues.

Post-installation testing

After initial installation or any significant repair work, a comprehensive test should be performed.

The importance of professional hearing loop testing

Professional testing is essential to ensure that the induction loop system is providing the best possible service. Professional testers have the specialist equipment and expertise to detect and rectify issues that may not be apparent during routine checks. Regular professional testing helps maintain compliance with relevant standards and regulations, ensuring that the system continues to meet the needs of its users.

How to maintain your induction loops

Maintaining induction loops involves regular monitoring and upkeep to ensure they remain effective:

Routine inspections

Conduct regular visual inspections to check for any visible damage or wear and tear.

User feedback

Encourage feedback from users to quickly identify and address any issues with audio quality or system performance.

Prompt repairs

Address any reported problems or identified faults as soon as possible to minimise downtime and inconvenience.

Scheduled professional maintenance

Engage a professional service for annual testing and maintenance to keep the system in optimal condition.

Professional Induction Loop Testing with JPen Medical

For comprehensive and reliable induction loop testing, JPen Medical offers professional services to ensure your system is in peak condition. Our team of experienced technicians provide:

Thorough testing

We conduct detailed inspections and performance assessments using state-of-the-art equipment.

Compliance assurance

Our services help ensure your system meets all regulatory requirements and standards, including IEC 62353.

Expert advice

We offer recommendations for any necessary improvements or repairs to enhance system performance.

You can read a more detailed guide to our induction loop testing services here.

Ensuring your induction loop system is in good working order is not just about compliance; it’s about providing a seamless and inclusive experience for all. Contact JPen Medical today to learn more about our professional induction loop testing services.